Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
We ship across Europe and worldwide. Estimated delivery times after dispatch:
- European Union: 7-15 business days
- Rest of Europe: 10-20 business days
- International: 15-30 business days
Delivery times may vary due to customs processing or carrier delays outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery.
Customs & Duties
For orders outside the EU, customs fees or import duties may apply. These are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier right away.